Hawks LLC

IT SERVICES

1. MANAGED HELP DESK SERVICES

Our helpdesk services include, at the most fundamental level, an IT help desk or service desk solution wherein users may resolve technical difficulties with a team of skilled agents. Issues might include assistance for operating systems and portable devices, application installations and upgrades, connectivity issues, and other help desk support IT services. Here, the enterprise hires the managed IT service provider, but its employees and customers directly benefit from a better user experience

2. ON-SITE IT SERVICES

Often known as managed field services, on-site IT services involve an MSP assigning experts to a designated area to carry out a range of IT activities. This may include equipment installation or maintenance, cabling or wireless installations, site assessments, and much more. Here, we are accountable for scheduling and deploying technicians, maintaining issue logs and service requests, and providing post-task communications.

3. CLOUD BASED VIDEO SURVEILLANCE

Cloud-based solutions have surged in popularity and there are many reasons to consider a cloud-based surveillance solution, especially in small-and-medium sized businesses (SMB). To meet these evolving requirements. We deliver open platform that enables customers to upload applications with cloud service into the camera, thus delivering additional added value, security, and flexibility.

4. IT CONSULTING

Leverage our expertise to make informed decisions about your IT infrastructure and strategy.

5. 24/7 SUPPORT

Our dedicated support team is always ready to assist you, ensuring peace of mind around the clock.